Multicast delivers outstanding end-to-end customer service from all Multicast support teams. Our goal is to provide our customers with unparalleled support services, always striving for 100% customer satisfaction. By working with Multicast, you will have access to individuals that have extensive Internet video experience to resolve your questions and issues quickly and effectively.
Technical Support
Through collaborative technical expertise, Multicast's technical support team members work closely together to ensure all Multicast products and services meet your highest expectations. Our technical support team delivers around the clock availability and proactive support, keeping you aware of issues before they happen. Staffed 24/7/365, our technical support team is there when you need them most.
678.325.4190
support@multicastmedia.com
Customer Account Support
Multicast's account management and consultant team members develop an ongoing relationship with each of our customers to determine solutions that add value to your digital media strategies. Multicast account executives, technical consultants and solution specialists work together to ensure your business needs are successfully met.
678.325.4100
accountsupport@multicastmedia.com
